Privacy Policy

Privacy Policy for Aqtivate

Effective Date: 5/5/2025

Aqtivate, a brand owned and operated by Creatibly Inc., is committed to protecting your personal data and respecting your privacy in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with our services.

1. Who We Are

Aqtivate is a brand of Creatibly Inc., headquartered in [Insert Company Address]. We provide digital products and services through our website and related platforms. For the purpose of the GDPR, Creatibly Inc. is the data controller of your personal data.

If you have any questions, you can contact us at:

Email: info@aqtivate.com
Postal Address: 24 Second Ave., Uxbridge, Ontario, Canada. L9P1J9

2. What Information We Collect

We may collect the following types of personal data:

  • Contact information (e.g., name, email address, phone number)

  • Account details (e.g., username, password)

  • Billing information (e.g., payment method, billing address)

  • Usage data (e.g., pages visited, time spent on the site, IP address)

  • Device data (e.g., browser type, operating system, device type)

  • Communications (e.g., messages you send to us, support requests)

3. How We Use Your Information

We use your personal data for the following purposes:

  • To provide, operate, and maintain our services

  • To process transactions and send invoices

  • To communicate with you regarding your account or support inquiries

  • To send you marketing communications (only with your consent)

  • To improve our website and services

  • To comply with legal obligations

4. Legal Bases for Processing

Under the GDPR, we rely on the following legal bases:

  • Consent – when you have given us permission

  • Contractual necessity – to fulfill our contractual obligations

  • Legal obligation – when we must comply with laws

  • Legitimate interests – to run and grow our business, provided your rights do not override our interests

5. Sharing Your Information

We may share your data with:

  • Trusted service providers (e.g., payment processors, hosting providers)

  • Professional advisors (e.g., accountants, legal counsel)

  • Government authorities when legally required

  • Third parties only with your explicit consent

We never sell your personal data.

6. International Data Transfers

If we transfer your data outside of the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)

  • Binding Corporate Rules

  • Transfers to countries with adequate data protection laws

7. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

When no longer needed, your data will be securely deleted or anonymized.

8. Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccuracies in your data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to our processing

  • Withdraw consent at any time

  • Data portability

  • Lodge a complaint with a data protection authority

To exercise your rights, please contact us at: info@aqtivate.com

9. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and analyze website traffic. You can manage your preferences through your browser settings or our cookie banner.

For more details, please refer to our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above. We encourage you to review this page periodically to stay informed.

11. Contact Us

For any questions or concerns about this Privacy Policy or your personal data, contact us at:

Email: info@aqtivate.com
Mailing Address: 24 Second Ave., Uxbridge, Ontario, Canada. L9P1J9